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Terms & Conditions

Terms & Conditions

Ace Tea London TM is the brand name that is owned by Ace Beverage Company London Limited. A UK registered company – Company Number: 9918111

For simplicity we will refer to the company Ace Beverage Company London Limited from now on as Ace Tea London*.

Our Terms & Conditions can be made available in printed or emailed format, please email us at with the subject header: T&C’s Request.





We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on our website which may contain inaccuracies or typographical errors. This provision does not affect your statutory rights and remedies.

The Terms & Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. These may be updated from time to time to comply with legal requirements in the UK and only when approved in writing and signed by the company management, a Director or legal representative on Ace Tea London*.


Payment Safety 

Ace Tea London* use PayPal to process all financial transactions in regards to purchasing our products. Any losses that occur due to the transmission of your personal information by e-mail or via Internet links shall be borne exclusively by you the Customer.


Card Payments

Charges to your credit or debit card will show as ‘Ace Beverage Company London Limited’. All payments are processed through PayPal. You will need to refer to PayPals own Terms and Conditions regarding their payment processing.

Since service providers change and technology is regularly improved, we reserve the right to change, update, modify, add or remove portions of our Terms & Conditions or Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify you the customers via e-mail. Please periodically review our Terms & Conditions and Privacy Policy for updates and changes. If you want to discuss any part of our Terms & Conditions or Privacy Policy or require clarification, please email with the subject header T&C’s question.


Privacy Policy

Ace Tea London* do not rent, sell or release your name, address, e-mail address, financial information or personal details to any third party for financial gain. If You purchase from our online store, subscribe to our newsletter, enter any competitions that we may run either directly or through a trusted third party, or advised us of your e-mail address, post & telephone number – we may occasionally update you on brand news and special offers via e-mail.


Marketing  & Communications

By subscribing online to Ace Tea London’s* news letter or by providing Ace Tea London* with your e-mail, postal address or telephone number, you consent to receive occasional communication from us about our latest products, news and offers. Our emails to you the Customer will refer to the products & services we offer which we feel may be of interest to you.


Opting Out – Marketing & Communication

Everyone has the option to opt-out of receiving marketing communications from Ace Tea London*. Should you not wish to receive e-mail marketing from us then we would ask that you reply to one of our e-mails with the word REMOVE or email us at requesting that your information is removed.


Stock Availability

All our products are subject to availability in the UK at time of order. Should we not be able to deliver your order due to stock availability, we will e-mail you with a forcasted dispatch date. Should Ace Tea London deem your order as ‘Commercial’ or for Commercial purposes we have the right to cancel the order at any time and re fund you in full less any possible charges for currency fluctuations and or other possible charges incurred by us the supplier. We do not need to specify the reason for cancelation of your order.

Ace Tea News
  • NEW FOR 2021

    NEW FOR 2021

    Despite things being a bit tricky around the world we are delighted to launch 4 NEW teas for January 2021. So it’s not all bad news! Afternoon Tea An exquisite …


    Delighted to launch our super chic black cotton tote bag with our striking Ace Tea London logo in gold. These stylish totes are are a perfect little Christmas addition and …


    Delighted to launch 3 NEW editions to our fabulous Tea Dunkers range of biscuits bringing the complete range up to nine lines. The 3 new editions include a Lemon Curd, …
  • GREAT TASTE 2020 – Award Winning Jasmine Green Tea

    GREAT TASTE 2020 – Award Winning Jasmine Green Tea

    Our truly delicious Jasmine Green Tea has won a Great Taste Award for 2020. This exquisite tea is all about beautiful bold Jasmine flavours that make Ace Tea unique. We …